Sr. Billing Specialist

Overview:

The Billing Specialist is responsible for ensuring the accuracy and timeliness of customer billing processes. This role involves correcting invoices, establishing billing media and frequencies, and supporting operational excellence through data analysis and process improvement. The ideal candidate will have strong analytical skills, a deep understanding of billing systems, and the ability to translate business requirements into functional solutions.
Primary Responsibilities:

Correct and validate invoices, ensuring accuracy and compliance with billing standards.

Establish and maintain billing media and frequency schedules.

Deliver accurate and timely operational reporting to management.

Analyze data trends to identify process improvement opportunities and support operational efficiency.

Participate in root cause analysis for operational deficiencies and recommend corrective actions.

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