Job Description

A leading technology firm in Colombia is seeking a Sr Business Systems Analyst to specialize in Salesforce Service Cloud and Professional Services Automation (PSA). This role is critical for optimizing service delivery and post-sales operations, bridging gaps between Customer Success, Professional Services, and Finance. The ideal candidate will design scalable processes and ensure a comprehensive view of the customer journey. A collaborative and inclusive work culture is emphasized with equal opportunity for all applicants.
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