Job Description

Duration: 6 months to start

This is a classic enterprise BA role across Marketing, IT, Product, and CX teams.


Key role and responsibilities:

  • Work with the various areas of business, lead discovery workshops between Marketing, Product, IT/Data team etc.

  • Gather requirements.

  • Document End-to-end business processes (customer lifecycle journey maps)

  • Document Business and Functional requirements

  • Work with the business and IT team to clarify any questions and act as liaison.

  • Coordinate and facilitate the UAT

  • Experience working in Agile framework is a plus.

  • Business knowledge of Direct-to-Consumer (D2C) and CX is a plus

  • Application in scope: Salesforce (most important), Azure Data Lake.

    • Reference
    CR/132106_1769522776

    Date
    27 Jan 2026

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