Sr Captain

The Senior Captain will be responsible for delivering exceptional guest service in a hotel or restaurant setting. The role involves greeting and assisting guests, taking orders, serving food and beverages, and ensuring compliance with hotel standards and SOPs.

Key Responsibilities:

• Guest Reception: Greet and welcome guests warmly upon arrival and thank them with a fond farewell, conveying anticipation for their next visit.
• Reservations & Seating: Assist guests with table reservations and seating arrangements.
• Service Delivery: Ensure guests are served within specified timeframes and apply proper service techniques consistently.
• Menu Knowledge: Have thorough knowledge of menu items, presentation standards, and be able to answer guest queries or assist with menu selections.
• Anticipate Guest Needs: Proactively anticipate and respond to u...