Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What you’ll be doing**
Reporting to the Director, Complaints, you are accountable to support the Complaints team in the development of the second-line of defence oversight of Complaints and provide timely and proactive advice on the Complaint Handling Process (CHP) and compliance with applicable regulatory requirements. You will support various regulatory initiatives, developments, and associated reporting requirements related to complaints for all levels of complaint handling and their ...
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What you’ll be doing**
Reporting to the Director, Complaints, you are accountable to support the Complaints team in the development of the second-line of defence oversight of Complaints and provide timely and proactive advice on the Complaint Handling Process (CHP) and compliance with applicable regulatory requirements. You will support various regulatory initiatives, developments, and associated reporting requirements related to complaints for all levels of complaint handling and their ...
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