Job Description

Scope:

  • SharePoint Administration: Manage and maintain SharePoint sites, content, and permissions for learning teams, ensuring accurate access control and compliance.
  • Virtual Environment Support: Provision, configure, and maintain virtual machine environments for training, guaranteeing secure and stable platforms for hands-on learning on Cognitive, Azure and On-Prem. Regular communication to participants in key flagship programs. Update the lists and provide reports as and when needed
  • ServiceNow Request Management: Handle and resolve learning-related ServiceNow requests promptly to minimize downtime and maintain SLA adherence.
  • Analytics & Reporting: Support basic AI, analytics, and reporting needs to deliver actionable insights that enhance program effectiveness and learner engagement.
  • LinkedIn Learning: Helps maintain repurpose licenses for all associates in Blue Yonder. Regular updates on key insights,...

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