Job Description

Sr. Customer Accounts Executive

SynapseIndia is a software development company with over 24 years of experience, featuring development offices in India and the USA. We serve clients worldwide, delivering innovative solutions tailored to their needs. Our Noida SEZ office is conveniently located just a 10-minute walk from the nearest metro station.

Why work with us?

  • Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals.
  • Global Presence: As a multinational corporation, we have clients and employees across the globe.
  • Structured Environment: We follow CMMI Level-5 compliant processes to ensure quality and efficiency.
  • Timely Salaries: We have consistently paid salaries on time since our inception.
  • Job Stability: Despite market fluctuations, we have not had to lay off employees.
  • Work-Life Balance: Enjoy weekends off on the 2nd and last Saturday of every month, with no night shifts.
  • Our employees are 100% satisfied, thanks to a culture of trust and growth opportunities.
  • Eco-Friendly Workplace: We promote health and well-being with special anti-radiation and energy removal features in our offices.
  • We prioritize the job security of all our employees.
  • We celebrate all festivals with enthusiasm and joy.
  • Yearly Appraisals: Exceptional performers can receive over 100% increments during appraisals.
  • We recognize and reward top performers on a monthly basis for their outstanding contributions.
  • We provide Accidental and Medical Insurance to our employees.

    • Who are we looking for?

    Designation  : Senior Team Lead (Artificial Intelligence)
    Experience Range :  5+ years

    What is the work?

  • The person should be able to provide consultancy to the Clients on the additional services they can take up from our service basket

    • What skills and experience are we looking for?

  • An earlier exposure to up selling and cross selling would be preferred
  • Should possess experience in international sales, he/she should be comfortable with working during extended hours
  • Should be capable of working independently to handle leads, should possess experience with handling estimations along with the technical teams
  • Should be a target-oriented person
  • Should be having good know how of web development technologies, open source solutions, mobile solutions
  • Should have excellent interpersonal skills to interact with all the parties involved
  • To interact with leads and bring them to a logical conclusion, therefore excellent communication skills are a must
  • Experience in SME is a must
  • Client Meetings
  • Functional Requirement Transforms
  • Project Planning(Maintaining and monitoring project plans, project schedules, work hours, execution, tracking etc)
  • Web & Mobile Domain Knowledge.
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