Job Description
As a Customer Service Specialist, you will oversee and/or perform demand planning for a specific operations area through direct communication with Customers, Commercial and Production Planning departments
**Your Role
- Oversees sales order management
- Oversees customer service workflow process
- Prepares and presents global demand plan for short term
- Coordinating transportation/logistics with shipping department and Customer
- Assure daily communication flow with customers to fulfill their requirements and information needs.
**Your Profile
- Bachelor’s degree on Business Administration, Engineering or related areas
- Previous relevant experience on production planning and/or master production scheduling functions
- Strong analytical, decision making, team-oriented skills
- English 80%
- SAP knowledge (preferred)
**Your Role
- Oversees sales order management
- Oversees customer service workflow process
- Prepares and presents global demand plan for short term
- Coordinating transportation/logistics with shipping department and Customer
- Assure daily communication flow with customers to fulfill their requirements and information needs.
**Your Profile
- Bachelor’s degree on Business Administration, Engineering or related areas
- Previous relevant experience on production planning and/or master production scheduling functions
- Strong analytical, decision making, team-oriented skills
- English 80%
- SAP knowledge (preferred)
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