Sr Customer Quality Engineer

Eaton's IS VEH VGNA division is currently seeking a Sr Customer Quality Engineer. 

What you'll do:

A. Assures the corrective actions are implemented, verified for effectiveness and transferred to all other applicable products and customers. In case the customer has a portal it monitors and updates the customer portal to assure all actions are answered in time. 
B. Acts as a liaison between the customer and the plant and confirms that the voice of the customer is heard. Works with the QMS engineer to assure compliance to CSR. Represent the customer on the shop floor and in necessary meetings analyzing and interpreting processing problems throughout the manufacturing process and implementing necessary actions for resolution. Interact with support internal and divisional areas, as required, to resolve issues and opportunites related with the customer 
C. Tracks customer scorecards and leads the actions needed to improve customer metrics. Leads the efforts t...