Job Description
Description
We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.
Responsibilities:
• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.
• Manage inbound and outbound calls effectively, ensuring customer satisfaction.
• Utilize Windows-based systems to document customer interactions and resolve issues.
• Collaborate with team members to improve service delivery and maintain high standards.
• Stay informed about company policies and procedures to provide accurate information to customers.
• Assist customers in na...
We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.
Responsibilities:
• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.
• Manage inbound and outbound calls effectively, ensuring customer satisfaction.
• Utilize Windows-based systems to document customer interactions and resolve issues.
• Collaborate with team members to improve service delivery and maintain high standards.
• Stay informed about company policies and procedures to provide accurate information to customers.
• Assist customers in na...
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