Job Description
**Customer Service Representative**
**About Us**
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. In this role, you will be answering customer phone calls and providing clear, reliable support to customers and internal partners.
**What You’ll Be Doing**
+ Respond to customer calls with professionalism and accuracy
+ Support order entry, scheduling, and product inquiries
+ Resolve issues by coordinating with internal teams
+ Maintain detailed and organized customer records
+ Contribute to a positive customer experience through effective communication
**What Are We Looking For**
+ Ability to work well with others while also performing independently
+ Confidence leading phon...
**About Us**
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. In this role, you will be answering customer phone calls and providing clear, reliable support to customers and internal partners.
**What You’ll Be Doing**
+ Respond to customer calls with professionalism and accuracy
+ Support order entry, scheduling, and product inquiries
+ Resolve issues by coordinating with internal teams
+ Maintain detailed and organized customer records
+ Contribute to a positive customer experience through effective communication
**What Are We Looking For**
+ Ability to work well with others while also performing independently
+ Confidence leading phon...
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