Job Description
**Join a team recognized for leadership, innovation and diversity**:
Join Honeywell's One IT team that offers IT support to Honeywell end users across the globe. You will oversee and deliver effective technical customer support to a growing user base, while delivering solutions and managing multiple projects and issues simultaneously in a fast paced environment and enable users to make informed decisions in a connected way. You will participate in prioritization, enhancements, break fix activities and stability analysis. You will guide support staff, be the point of escalation for complex issues, perform root cause analysis, track and enable resolution and permanent fixes of issues to ensure the highest levels of customer satisfaction and premier customer experience.
**Key Responsibilities**:
- Lead meetings to assist customers
- End to end specialized IT support
- Fast Response / support Executive Customers
- Documentation and reporting
- Create IT user guides, tr...
Join Honeywell's One IT team that offers IT support to Honeywell end users across the globe. You will oversee and deliver effective technical customer support to a growing user base, while delivering solutions and managing multiple projects and issues simultaneously in a fast paced environment and enable users to make informed decisions in a connected way. You will participate in prioritization, enhancements, break fix activities and stability analysis. You will guide support staff, be the point of escalation for complex issues, perform root cause analysis, track and enable resolution and permanent fixes of issues to ensure the highest levels of customer satisfaction and premier customer experience.
**Key Responsibilities**:
- Lead meetings to assist customers
- End to end specialized IT support
- Fast Response / support Executive Customers
- Documentation and reporting
- Create IT user guides, tr...
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