Job Description

This strategic leadership role will oversee the delivery, performance, and continuous improvement of infrastructure services, ensuring alignment with McKesson’s business objectives and customer needs. The Sr. Director will manage the MSP relationship, lead a team of service managers, technical staff, and financial operations, and drive service excellence across all technology towers.

Key Responsibilities

  • Service Leadership & DeliveryLead the delivery of edge compute, LAN, WAN, and end user compute services in an as-a-service model.Oversee all technology towers, ensuring operational excellence and alignment with business goals.Manage and develop a high-performing team of service managers, technical staff, and financial analysts.
  • MSP Relationship ManagementServe as the primary point of contact for the new MSP, managing service performance, escalations, and strategic partnership.Ensure contractual obligations and service level agreements (SLAs)...

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