Job Description
+ Coordinates software and application deployments into various environments and ensure smooth release processes.
+ Monitors and supports production environment
+ Manage and resolve daily operational tickets within SLA to ensure smooth business continuity.
+ Swiftly familiarize with our system architecture, team dynamics and department operational activities to provide on-hands support.
+ Works with developers and systems engineering to identify potential operational issues with software and workflows before production release.
+ Develop and manage monitoring systems to ensure high availability and performance.
+ Design, implement, and maintain automation solutions to improve operational efficiency.
+ Manage access provisioning and enforce security best practices.
+ Lead incident response efforts, troubleshoot complex issues, and drive root cause analysis.
+ Supports all Company initiatives, policies, operating procedures, processes.
+ Maintains positive a...
+ Monitors and supports production environment
+ Manage and resolve daily operational tickets within SLA to ensure smooth business continuity.
+ Swiftly familiarize with our system architecture, team dynamics and department operational activities to provide on-hands support.
+ Works with developers and systems engineering to identify potential operational issues with software and workflows before production release.
+ Develop and manage monitoring systems to ensure high availability and performance.
+ Design, implement, and maintain automation solutions to improve operational efficiency.
+ Manage access provisioning and enforce security best practices.
+ Lead incident response efforts, troubleshoot complex issues, and drive root cause analysis.
+ Supports all Company initiatives, policies, operating procedures, processes.
+ Maintains positive a...
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