Sr Engineer, Site Reliability

Responsibilities:

• Resolve escalated incidents across Kubernetes, API Proxy, WAF, DBs, and infra platforms.
• Design and improve runbooks, automating manual steps wherever possible.
• Lead and contribute to building self-healing systems and self-service tooling for users.
• Analyze incident trends, propose improvements in monitoring, capacity, and reliability.
• Collaborate with engineering teams on deployment, upgrades, and performance optimization.
• Conduct postmortems, document RCA, and ensure learning is captured.
• Mentor and coach Engineer(s)

Skills:

Mandatory Skills (Must-Have)

Advanced Incident Troubleshooting & Resolution:

• Expectation: Diagnose and resolve escalated incidents that Engineer(s) cannot handle, often across multiple layers (infrastructure, application, network).
• Example: For an API outage,...