Job Description

About KTSA

We are KTSA – KPMG Technology Services Americas.

A Service Delivery Center of KPMG US, with offices in Mexico City, Guadalajara, and a growing network of remote talent across the country. We deliver high-value technology, consulting, and corporate support services to KPMG US and its clients.

At KTSA, our Employer Value Proposition is clear:
Explore
.

Explore isn't just a word — it's how we grow, lead, and thrive. It's the mindset that drives our culture and shapes every opportunity:

  • Experience
    a collaborative, inclusive, and multicultural workplace where you belong.
  • Excel
    by creating impact and leaving your mark on global projects.
  • Expand
    your potential with real career paths, learning programs, and mentorship.
  • Express
    your individuality — come as you are, and thrive as your authentic self.

Key Responsibilities:


• Monitor incoming tickets and ensure correct ca...

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