Job Description
Description
Key Responsibilities
1. Integration & API Development
Design and develop integration flows using Mulesoft Anypoint Platform :
System APIs
Process APIs
Experience APIs
Build integrations for:
Customer creation and updates
Address validation and enrichment
Duplicate checks and MDM-based match requests
Customer lifecycle synchronization across Op Cos
Develop scalable integrations between:
Reltio MDM (REST APIs)
CRM platforms (Salesforce/Dynamics)
ERP (SAP/Oracle)
Customer Portal
Data Warehouse / analytics platforms
Implement reusable ETL flows for ingesting and publishing customer data.
2. Reltio MDM Integration
Develop Mulesoft APIs to interact with Reltio’s:
Entity APIs
Relationship APIs
Match/Merge APIs
Golden record retrieval
Crosswalk & lineage management
Implement transformation logic to map customer structures (Entity/Attributes/Relationships) into Reltio canonical models.
Support real-time and batch synchronization between Reltio and downstream systems.
3. Multi-Op Co Customer Data Processing
Implement ETL logic for:
Op Co-specific customer attributes
Healthcare/dental practice details
Dealer/distributor account flows
DSO hierarchy and approval data
Build normalization, enrichment, and validation layers for customer data ingestion.
Implement metadata-driven transformations for multi-region customer models.
4. Performance, Logging & Error Handling
Build highly performant integration flows capable of handling large customer datasets.
Implement:
Retry logic
Error queues
Dead-letter handling
Distributed logging
Enable observability using Anypoint Monitoring or ELK/Splunk.
5. Collaboration, Design & Documentation
Work closely with:
BA teams
MDM architects
Full-stack portal team
CRM/ERP owners
QA and automation teams
Prepare technical design documents (TDD), mapping sheets, and sequencing diagrams.
Participate in code reviews and performance optimization sessions.
6. Testing & Deployment Support
Support SIT, UAT, and integration testing cycles.
Assist Dev Ops teams in setting up CI/CD pipelines for Mulesoft deployments using:
Git Hub/Git Lab/Jenkins/Azure Dev Ops
Ensure smooth deployment of APIs into different environments.
Required Skills & Experience
5–10 years of experience in integration and ETL development.
Strong hands-on experience in:
Mulesoft Anypoint Studio
API-led architecture (System, Process, Experience)
Data Weave / transformations
RAML/OAS
Experience integrating with:
Reltio MDM (strongly preferred)
CRM platforms (Salesforce, Dynamics)
ERP systems (SAP/Oracle)
Portals and data warehouses
Strong understanding of customer data domains:
Healthcare/dental/medical device accounts
DSO structures
Dealer/distributor models
Multi-site and multi-address handling
Experience with real-time & batch integrations.
Good to Have
Experience with:
Address verification services
Event streaming (Kafka)
Cloud platforms (AWS/Azure/GCP)
CI/CD pipelines for Mulesoft deployments
Understanding of MDM concepts (match/merge, survivorship, hierarchy).
Key Responsibilities
1. Integration & API Development
Design and develop integration flows using Mulesoft Anypoint Platform :
System APIs
Process APIs
Experience APIs
Build integrations for:
Customer creation and updates
Address validation and enrichment
Duplicate checks and MDM-based match requests
Customer lifecycle synchronization across Op Cos
Develop scalable integrations between:
Reltio MDM (REST APIs)
CRM platforms (Salesforce/Dynamics)
ERP (SAP/Oracle)
Customer Portal
Data Warehouse / analytics platforms
Implement reusable ETL flows for ingesting and publishing customer data.
2. Reltio MDM Integration
Develop Mulesoft APIs to interact with Reltio’s:
Entity APIs
Relationship APIs
Match/Merge APIs
Golden record retrieval
Crosswalk & lineage management
Implement transformation logic to map customer structures (Entity/Attributes/Relationships) into Reltio canonical models.
Support real-time and batch synchronization between Reltio and downstream systems.
3. Multi-Op Co Customer Data Processing
Implement ETL logic for:
Op Co-specific customer attributes
Healthcare/dental practice details
Dealer/distributor account flows
DSO hierarchy and approval data
Build normalization, enrichment, and validation layers for customer data ingestion.
Implement metadata-driven transformations for multi-region customer models.
4. Performance, Logging & Error Handling
Build highly performant integration flows capable of handling large customer datasets.
Implement:
Retry logic
Error queues
Dead-letter handling
Distributed logging
Enable observability using Anypoint Monitoring or ELK/Splunk.
5. Collaboration, Design & Documentation
Work closely with:
BA teams
MDM architects
Full-stack portal team
CRM/ERP owners
QA and automation teams
Prepare technical design documents (TDD), mapping sheets, and sequencing diagrams.
Participate in code reviews and performance optimization sessions.
6. Testing & Deployment Support
Support SIT, UAT, and integration testing cycles.
Assist Dev Ops teams in setting up CI/CD pipelines for Mulesoft deployments using:
Git Hub/Git Lab/Jenkins/Azure Dev Ops
Ensure smooth deployment of APIs into different environments.
Required Skills & Experience
5–10 years of experience in integration and ETL development.
Strong hands-on experience in:
Mulesoft Anypoint Studio
API-led architecture (System, Process, Experience)
Data Weave / transformations
RAML/OAS
Experience integrating with:
Reltio MDM (strongly preferred)
CRM platforms (Salesforce, Dynamics)
ERP systems (SAP/Oracle)
Portals and data warehouses
Strong understanding of customer data domains:
Healthcare/dental/medical device accounts
DSO structures
Dealer/distributor models
Multi-site and multi-address handling
Experience with real-time & batch integrations.
Good to Have
Experience with:
Address verification services
Event streaming (Kafka)
Cloud platforms (AWS/Azure/GCP)
CI/CD pipelines for Mulesoft deployments
Understanding of MDM concepts (match/merge, survivorship, hierarchy).
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