Sr Executive - Relationship & Business Performance

Way of Working - Office/Field - Employees will work full-time from their Base Location About the Team & Role- Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 25+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops. We are hiring the role of Senior Executive- Relationship & Business Performance for the team of City Business Operations. Responsibilities- * Recommend and advise on best practices of picking and packing to improve Cx (Customer Experience) experience. * Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. * Guide partners on pro...