Sr. Executive/Assistant Key Accounts

Designation: Senior Executive / Assistant Key Accounts

Role Type: Key Accounts Manager

Role Overview:

We are looking for a results-driven Key Accounts professional to manage and grow assigned key accounts as a single point of contact. The role focuses on revenue growth, customer experience excellence, and cross-functional coordination to ensure seamless service delivery.

Key Responsibilities:

• Manage assigned key accounts as a single point of contact, ensuring strong client relationships
• Achieve and exceed revenue targets through retention, upselling.
• Deliver superior customer experience by building trust, loyalty, and long-term partnerships
• Ensure timely and quality service deliverables; monitor SLAs and performance metrics
• Analyze customer service issues, identi...