Job Description

Overview:

  • Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”
  • The Senior Functional Analyst will play a critical role in supporting supply chain operations by leveraging deep functional knowledge to solve complex business problems, manage customer escalations, and drive feature development. This position requires strong analytical skills, customer engagement experience, and the ability to collaborate across teams to deliver timely and effective solutions.

    • Scope:

  • Analyze and resolve customer business challenges using supply chain expertise and data-driven insights.
  • Join customer calls for critical issues, provide timely support, and ensure resolution with minimal escalations.
  • Collaborate with product teams to design and implement new features aligned with business needs.
  • Interpret and explain business data to customers and stakeholders for...

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