Job Description

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In this role, you will maintain and improve the functionality of the infrastructure and operational environments that support Vizient’s information technology environment. You will support both internal and external customers, evaluating applicable requirements to provide appropriate technical specifications and solutions.

Responsibilities:

  • Understand applicable requirements for routine situations to assist in maintaining routine application solutions.
  • Address user tickets regarding all aspects of application administration.
  • Assist with providing guidance to customers with configuring applications.
  • Manage the testing and administration of applications.
  • Follow up with clients to ensure their systems are functional.
  • Report customer feedback and potential product requests.
  • Help create technical documentation and manuals.
  • Identify manual processes that can be automated and provide suggestions for imp...

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