Job Description

Sr IT Field Technician – West Division

Location: Anchorage, Alaska

Department: Information Technology

Reports To: Regional IT Support Services Supervisor

Position Overview

The IT Field Technician plays a critical role in supporting Labcorp clients’ technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp’s proprietary lab systems and equipment.

Key Duties & Responsibilities

  • Train clients on Labcorp’s proprietary laboratory system and workflows
  • Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity
  • Escalate advanced or second-level system issues to appropriate internal suppor...

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