Job Description

The Role

The IT Systems Engineer II provides advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a nationwide fiber optic transport network as well as network support for two (2) geographically separated Network Operation Centers (NOC). The IT System Engineer II is operationally responsible for all IP and network management applications associated with the IP and transport platforms and maintaining 100% availability of IP and Network Management services in engineering and operations environment.

The Main Responsibilities


  • Serves as the Network Operations Center (NOC) primary point of contact (POC) for problem escalations, interacting with Network Provisioners or equipment vendors to identify and develop solution to escalated problems.
  • Operates as network technical lead on internet protocol (IP) and network management (NM) activities and serve as the first level of escalati...

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