Job Description

#197
Warsaw, IN, USA

**Position Type**
Full-time

**Salaried/Hourly**
Salaried

**Travel Requirements**
5%

**Job Description**

Sr. IT Technical Support Analyst

**Position Summary**

The **Sr. IT Technical Support Analyst** provides technical support and assistance to customers, whether on the phone, via remote app, or in person. Their primary responsibility is to ensure a user’s overall satisfaction. This individual will ensure computer related functions within the company are operating at high levels of availability and that the security of supported business systems and applications is satisfactory. This individual will also provide adequate training to meet the daily operating needs of the company as well as the companies long term needs within computer related and manufacturing technologies. This individual is responsible for independently managing, monitoring, and reporting on complex systems and processes. ...

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