Sr Manager Enablement, Store Experience

The Senior Manager of Enablement, Store Experience plays a key role in designing, optimizing, and enabling the processes, programs, and tools that drive efficiency and consistent execution across EZCORP stores. This leader supports the creation of operational playbooks and manages change across markets, partnering with Operations, Product, Training, Compliance, and Field Leadership to simplify workflows and standardize execution. They establish KPIs to measure adoption and performance, ensuring every initiative delivers measurable improvements in efficiency, accuracy, and customer satisfaction.

Working in close partnership with Store Experience and Digital Products teams, this role ensures that process design, program execution, and product innovation move in lockstep—translating strategic vision into operational excellence & efficiencies across all store touchpoints. Drawing on deep field experience and operational knowledg...