Job Description
Freshworks is seeking a Senior Manager of Executive Communications to serve as the primary communications partner to Mika Yamamoto, Chief Integrated Customer Growth Officer (CICGO), who oversees Marketing, Customer Support, and Small Business and Commercial Sales and Customer Success teams.
This is a high-impact, high-visibility role focused on turning business priorities into authentic executive communications that build trust in customers, employees and investors. You will shape executive messaging, thought leadership, and drive narrative clarity across external and internal channels and audiences at a company that is reinventing the customer and employee experience with AI.
Your strategy and creativity will help amplify our company’s mission to uncomplicate service and software through the voice of one of our most visible executives. As CICGO, Mika is our biggest customer champion. She advocates for simplicity over complexity; a people-f...
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