Sr. Manager, FC ACES, Customer Excellence System

Description
Amazon's Fulfillment Centers (FCs) are the beating heart of the company's logistics network, annually distributing millions of products to our customers worldwide. Within FCs, ACES (Amazon Customer Excellence System) owns standard work, operations innovation, process improvement, and launch support. We work on the inputs that improve quality, productivity, and speed.

ACES Ops Brazil is seeking a leader to head the FC ACES team. The team is a diverse group of operational leaders driving process stabilization, standardization, and continuous improvement for the Customer Fulfillment network. This team is essential to establish and execute benchmark operating standards, accelerate implementation of technology advancements, and to strengthen process knowledge for the operational leaders across the FC network. As we continue to rapidly grow our FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the neede...