Job Description
Job Description
As the Senior Manager - Fraud Operations, you will be part of the Regional Customer Experience team at Talabat. You will play a pivotal role leading the company’s fraud prevention strategy and oversee a team of Fraud Analysts focused on detecting, analysing, and mitigating fraudulent activities across our ecosystem. You’ll drive operational excellence, develop scalable fraud frameworks, and partner with Product, Data, and regional operations teams to strengthen platform integrity. This role combines leadership, analytics, and strategic problem-solving to ensure our fraud prevention evolves ahead of emerging risks.
WHAT’S ON YOUR PLATE?
Fraud Strategy & Leadership:
Own the end-to-end fraud operations strategy — from prevention and detection to response and continuous improvement.
Lead and mentor a team of Fraud Analysts, setting clear goals, guiding development, and ensuring delivery again...
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