Position Types: Sr. Manager – Human Resources
Position Locations: India Pune
City: Pune
Experience: 10+ years
Who We Are
At GlobalStep, games aren’t just our business—they’re our passion. We collaborate with global studios and publishers to create, operate, and scale games that reach millions of players worldwide. Our teams work at the intersection of creativity, technology, and gameplay, offering game professionals the opportunity to make a real impact across the full lifecycle of world-class titles.
Do you aspire to lead the people initiatives at GlobalStep, one of the world’s foremost creative and technical brands in the video games industry? Are you deeply passionate about games and inspired by the same commitment that drives GlobalStep and our people every day?
We are looking for an HR leader who can help us scale responsibly, strengthen our leadership bench, and continue to attract, nurture, and retain exceptional talent—while preserving the culture and passion that define us.
This is an opportunity to shape the people strategy of a pioneering games services organization at a pivotal moment in its journey—where HR plays a central role in enabling growth, strengthening leadership, and sustaining a culture built on passion for games.
If this resonates with you and you’re ready to help shape the future of a global games services leader, let’s start the conversation.
Job Summary
The Senior Manager – HR will play a critical role in shaping and advancing the people agenda at GlobalStep, partnering closely with business leaders to propel our position forward and upward. This role acts as a trusted advisor to leadership, driving people strategies that strengthen GlobalStep’s position as a leading global services partner to the video games industry.
You will lead initiatives across talent management, employee engagement, performance, and culture—ensuring we continue to attract, develop, and retain exceptional game industry talent while preserving the passion, values, and creative spirit that define GlobalStep. The role requires strong business acumen, deep HR expertise, comfort with change, and a genuine passion for games and the people who build them.
Key Responsibilities
Strategic HR Partnership Partner with business leaders and managers to understand organizational priorities and translate them into effective people strategies. Act as a trusted advisor on workforce planning, organization design, leadership effectiveness, and talent decisions. Drive talent management and engagement initiatives. Foster a games service culture aligned with GlobalStep organizational values and deliver best in class services within the games industry. Culture, Employee Engagement & Retention Champion a people-first culture aligned with GlobalStep’s values and the expectations of world-class game industry talent. Design and implement engagement, career development, and retention programs that motivate high performance and long-term commitment. Partner with leaders to proactively address engagement risks and strengthen team morale. Talent & Performance Management Own and continuously improve performance management frameworks, including goal setting, reviews, promotions, and succession planning. Identify high-potential talent and work with senior leadership to design targeted development and leadership readiness plans. Support career progression and internal mobility. Change Management Assist in organizational change, including restructuring and HR transformation projects. Lead change management efforts with clear communication, empathy, and structured execution to ensure smooth transitions . Employee Relations & Compliance Serve as an escalation point for complex employee relations matters, ensuring fair, consistent, and timely resolution. Ensure compliance with applicable labor laws, internal policies, and governance standards. Partner with legal and compliance teams on audits, risk mitigation, and policy enhancements. HR Analytics & Reporting Track, analyze, and present key HR metrics such as attrition, engagement, performance outcomes, and workforce trends. Use data-driven insights to influence leadership decisions and continuously improve HR effectiveness. Collaboration with internal HR teams Work closely with Talent Acquisition, Learning & Development, and HR Operations teams to ensure seamless end-to-end execution of HR programs. Act as a single point of contact between HR and assigned business units, ensuring alignment, clarity, and accountability. Qualification/Experience
Master’s degree in human resources or related field. 10+ years of HR experience, primarily in gaming studios or gaming services industry. Proven experience partnering with senior leadership and managing complex, multi-stakeholder HR initiatives. Strong working knowledge of Indian labor laws and HR compliance frameworks. Experience with HR analytics, dashboards, and digital HR tools. Excellent communication, stakeholder management, and influencing skills. A genuine passion for the video games industry and the people who power it.