Job Description
The Role
We're looking for a Sr. Manager - Client Managed Services to join our Cloud Managed Services team, reporting to the Director of Rebase Services . In this role, you'll help shape how we deliver secure, efficient, and high-impact upgrade solutions for our global clients, enabling them to fully leverage improvements to the Calypso platform.
You'll fit right in if you're a strong leader, client-focused, and passionate about driving operational excellence , love working across teams and time zones, and get energy from solving complex challenges that make a real impact on a global scale.
What You'll Do
- Lead and manage a team of professionals to deliver successful Calypso version upgrades for Cloud clients.
- Define and implement automated regression testing strategies tailored to client needs.
- Collaborate with Cloud Ops, Customer Support, PM, and Engineering teams to resolv...
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