Sr. Manager, Operational Excellence (Global Services)

Job Summary

As a member of the Global Services team and a partner to the Regional Services Leaders/Teams, the Sr. Manager, Operational Excellence (Global Services), oversees the successful design and implementation of a portfolio of high-priority, high-impact Company initiatives to streamline processes, accelerate growth and profitability.

This position requires significant collaboration across business functions and all levels of staff including senior executives, business leaders and subject-matter-experts. Key areas of focus include driving the identification and execution of strategic initiatives (Productivity (VOS), Service Operating system, Digital Service implementation, IT system rationalization), driving consistency and enabling the overall Global reporting to monitor and review business performance. The incumbent will be expected to lead cross-regional actions across Service operations and support functions. This i...