Sr. Manager, Operations (FCC)

We are seeking a Delivery Leader, who will be responsible for managing the operations for a leading Fintech client in Bangalore.

ESSENTIAL JOB ELEMENTS

• Domain Capability: Strengthen domain capabilities in Financial Crime industry.
• Strategy: Build strategy aligned with the growth objectives. Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans.
• Business Growth: Support business growth by collaborating with Sales & marketing across geographies.
• Operations: Drive operational improvements for business vertical including optimizing resource allocation across teams, measuring progress against business goals.
• Client Satisfaction: Ensure client satisfaction. Become ‘Voice of the Customer’ Establish strong relationships with clients.
• P&L: Manage P&L of the business operations, including the development and execu...