Sr. Manager Processes & Systems AMEA

•The primary responsibility of the Sr. Manager Processes & Systems is standardizing and optimizing processes across the region and supporting the transformation to CargoWise One, and ongoing continuous improvements.
• Analyzing, designing, documenting, and implementing end to end process standardization & process efficiency, documenting standards, measuring, and driving continuous improvement.
• Implementing the CargoWise One system application and new digital solutions across countries aligning processes to global standards, gathering business requirements, driving change management, defining and supporting test scripts and support UAT testing, training superusers on processes and system and supporting successful deployment.
• Manage the planning and delivery of training ensuring end user comprehension across AMEA region
• Manage and deliver support to 2nd level support through the Super Users and directly to front line employees & managers
• Subject matter exp...