Sr Manager - Service Management

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At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Head of Business Intelligence & Catalogue Management

We are seeking a dynamic and experienced Business Intelligence & Service Request Manager  to lead the strategic development and operational execution of IT automation initiatives and service request management. This role requires a strong blend of technical expertise, process optimization, and people management skills to drive efficiency, scalability, and user satisfaction across IT services.

Aligned with the 24x7 operating environment, this role will broker th...