Sr Operations Consultant

Sr Operations Consultant

Remote

Altera is committed to the growth and development of our associates. Does the job description below look like a great fit for your skill set? Feel free to apply! (If the hiring team determines that you're a qualified candidate for the opening, we'll ask you to share the news with your current manager before moving you forward in the process.) If you'd prefer, reach out to the recruiter for this opening to learn more about the requirements and your potential candidacy prior to submitting your application.

Role Overview

The ServiceNow Process Owner is responsible for the design, implementation, governance, and continual improvement of Service Catalog Management, Service Request Management and Service Level Management business processes, with a focus on aligning them to ITIL best practices and organizational goals. They ensure processes are fit for purpose, clearly documented, consistently executed, and continually o...