Sr Operations Manager, Global Merchant Ops, Retail

Senior Operations Manager, Global Merchant Ops, Retail – Uber

About The Role

Uber is transforming the future of grocery and retail by building the world's most reliable and expansive marketplace for on-demand delivery of local commerce. As part of the Global Merchant Operations team for Grocery & Retail (GR), you will help ensure an exceptional experience for the merchants who partner with Uber. You will support their growth and help deliver a best-in-class experience to customers. In this role, you will collaborate closely with local operations and commercial teams worldwide, as well as GR leadership and product development teams. You will lead projects focused on strengthening our platform for merchants – continuously improving Uber's processes, programs, and products to help them succeed. We are looking for someone who brings strong analytical skills, strategic thinking, stakeholder management, collaboration, and operational excellence. Our environmen...