Sr. Planner

This position is primarily responsible for supporting the Nissan and INFINITI Service Marketing Operations. This position will also work closely with service agency personnel on a regular basis.
Manage the monthly dealer billing and claims reimbursement process for Service Marketing to include working closely with Service Marketing Manager to forecast and report monthly dealer recharge and with Finance Dept to ensure successful processing of billing files.
Interface directly with dealers and field teams to ensure marketing reimbursable claims are submitted, audited, and processed in a timely manner.
Manage Service Marketing dealer enrollments, issue resolution, tracking and reporting to drive engagement. This includes working with the Regional Staff, Dealers, and Marketing Agency to ensure rapid and effective issue resolution.
Collaborate with Marketing Agency on drafting and distributing marketing-related communication to Field and Dealers.
Act as primary contact for Fi...