Sr Product Sustenance Engineer

Job Description

POSITION TITLE (ENGLISH): Senior Product Sustenance Engineer

REPORTING TO: Manager

REPORTING LOCATION: Bangalore

WORKING LOCATION: Bangalore

NUMBER OF FTEs UNDER RESPONSIBILITY: 0

SUMMARY OF POSITION AND OBJECTIVES: (maximum 500 characters (not including spaces) for short position posting and introduction of posting on Eurofins website and career portals)

The Product Sustenance Engineer is responsible for IT application support activities including maintenance, administration, and Level 2 support of the Applications / suite of applications. They will work closely with the Eurofins resources working in Labs, Business Analyst and Service Desk to provide Level 2 support and to ensure timely and efficient resolution of IT application-related incidents and service requests, while supporting Change and Problem management process.

POSITION & OBJECTIV...