Sr. Representative, People Solutions Center

This position suits naturally positive people who enjoy making others’ lives easier and problem solving. The People Solutions Centre Rep is the first point of contact for all employees, providing advice, guidance and direction on people-related queries. PSC Reps strive for a fanatical staff experience that is positive, pro-active and professional, and are committed to consistent process improvement. They are valued for their willingness and ability to solve employee problems and use a data-driven, fact-based approach to provide relevant, timely, and comprehensive answers. PSC Reps support and guide employees and people managers to increase their confidence and ability to address employee-related issues themselves.

Responsibilities

• Professionally manage multiple communication channels to engage with and resolve staff queries and concerns.
• Perform audits for the different countries in scope to ensure correct processing of information and procedures...