Job Description

Job Summary


  • In this role, you will assist engineers and scientists with a variety of laboratory tasks. This includes performing physical analyses or scientific tests using both routine and special techniques in compliance with all safety, infection control standards and - in case of computerized systems data integrity requirements.

  • You will collect, analyze and process laboratory samples, record results of tests, organize data, and prepare reports and analyses using standard procedures and guidelines.

  • Essential Duties and Responsibilities

  • Oversees work for timely completion of a complaint investigation and response to the various customers.

  • Communicates with customers regarding complaints, product issues and returned devices.

  • Identifies critical product issues. Contacts appropriate support and/or management to ensure issues are reported and resolved. Assists with corrective action wh...
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