Job Description
The Unified Communication Engineer at NBC Universal holds extensive responsibility across various Unified Communications platforms. This position requires practical experience with configuring, integrating, and troubleshooting systems based on Cisco, Microsoft, AWS, and Zoom technologies. Key duties include designing, engineering, implementing, and providing technical support for all UC projects, such as installing and maintaining equipment, monitoring systems, responding to alerts, and resolving issues promptly. The engineer also oversees and improves complex telecommunications systems that support both contact center operations and enterprise infrastructure.
Responsibilities:
- Manage and improve on-premises telecom systems including Cisco Unified Communications Manager, Unity Connection, Emergency Responder, Customer Voice Portal, Telepresence Video Communication Server, CUBE, and Ribbon SBC platforms. <...
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