Job Description
• Job Title: ServiceNow ITOM Integration Engineer
Summary:
Design, build, and maintain ServiceNow ITOM integrations with strict testing and release discipline. Highly technical role requiring JavaScript, PowerShell, and Python; strong communication and critical thinking to protect business impact.
Key Responsibilities:
Implement and optimize ITOM modules: Discovery, Service Mapping, Event Management, Cloud Discovery.
Build integrations via IntegrationHub/Flow Designer, REST/SOAP APIs, webhooks; develop MID Server scripts, probes, and patterns (JavaScript, PowerShell, Python).
Integrate monitoring tools (e.g., LogicMonitor, Azure Monitor, SCOM, Dynatrace) with Event Management; dedup/suppress/correlate alerts; map to CIs/services.
Govern CMDB data quality and CSDM alignment; manage identification/reconciliation, normalization, health and audit dashboards.
Apply for this Position
Ready to join Altera Digital Health (India) LLP? Click the button below to submit your application.
Submit Application