Sr. Software Engineer - SRE Support

Sr. Softwre Engineer - SRE Supoort

Experience: 5+ years

Location: Pune (Hybrid)

Shifts: Night Shifts

We are seeking a skilled and proactive Support Engineer to join our team. The Support Engineer will play a crucial role in providing Tier 2 support for our applications and infrastructure. The ideal candidate should have experience supporting applications and infrastructure in an AWS Cloud environment, possess strong troubleshooting skills, excel in incident management, and be willing to work in a shift-based schedule. This role requires flexibility in working hours to ensure 24/7 coverage.

Responsibilities:

• Application and Infrastructure Support: Provide Tier 2 support for applications and infrastructure, ensuring timely resolution of incidents and requests.
• Troubleshooting and Resolution: Utilize strong troubleshooting skills to identify and resolve technical issues in the AWS Cloud environment.
• Incident Management:...