Sr. Specialist, Gainsight Administrator

Description

:The Sr. Specialist I, Systems Administrator is responsible for the configuration, optimization, and ongoing management of system platforms to support assigned functional and cross-functional business partners. This role is a hands-on system administrator focused on operational excellence, data quality, and scalable processes.

Platform Administration & Optimization

Serve as a primary system administrator, responsible for configuring rules, CTAs, Playbooks, Success Plans, Surveys, and Journey Orchestrator programs.

Maintain and optimize data integrations between platforms, product usage sources, and other operational tools.

Ensure platform reliability, data integrity, and performance through proactive monitoring and continuous improvement.

Maintain documentation, governance standards, and change-management practices.

Identify and implement enhancements to improve usability, automation, and overall platform value.<...