Job Description

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities

**Core Responsibilities:**

+ Day-to-day support and maintenance of Genesys PureCloud Solutions
+ MACD on Genesys, including call flows, SIP trunks etc
+ Act as L3 support during issues and drive towards resolution
+ Work with various internal / external application teams on integrating their platform with Genesys
+ ...

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