Sr Supervisor, WFM Planning & Scheduling

Job Title:

Job Description

Concentrix is Hiring -

ROLE:Sr Supervisor, WFM Planning & Scheduling

DESIGNATION :Sr Supervisor, WFM Planning & Scheduling

LOCATION :WFH

YEARS OF EXPERIENCE :2 years

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities :-

• Set strategic direction and manages overall delivery of Capacity Planning, scheduling, and WFM related metrics of the accounts within the location.
• Stands as representative and Point of Contact for the clients they manage their business for the WFM part.
• Work with key stakeholders ...