Sr. Support Analyst

COMPANY: Canoe Intelligence

WEBSITE :

TITLE: Sr. Support Analyst

LOCATION: Hybrid in London, UK

SALARY : £65,000 - £75,000 + Bonus & Equity

What the Role Is

If you love client interaction and supporting customer needs on a day to day basis, we’re looking for you. As a Senior Client Support Analyst, you’ll be working alongside the Client Support team to manage client inquiries and act as a point of contact for client requests. In this role, you’ll have the unique opportunity to act as a subject matter expert, educate clients on our breakthrough technology, and build Canoe’s business alongside our growing team. This role will have a special focus on our European clients given Canoe’s growth in the region. This position reports into the Sr. Manager of Client Support.

What You’ll Do

• Become a Canoe product expert and understand how Canoe’s proprietary machine learning technology ad...