Sr Support Engineer 1 - F5,Palo Alto firewall

Scope:
• Core responsibilities include assisting in managing network incidents, handling service requests for prompt resolution, and supporting root cause analyses to implement corrective and preventive measures. As part of the Operations team, you will collaborate with cross-functional teams to address incidents, support feature enhancements, and participate in business-as-usual (BAU) project activities.

Our current technical environment:
• F5 Load Balancer Skills: LTM administration, iRule Development, SSL Management, and Troubleshooting.
• Cloudflare WAF Management: WAF operations, log review, fine-tuning WAF rules, collaborating with cross-functional team, and troubleshooting issues.
• Firewall Skills: Cisco ASA Configuration, Palo Alto NGFW Management, VPN Configuration, and Troubleshooting.
• Switching Skills: Cisco & Arista Architecture, vPC, MLAG, and Troubleshooting.
• Routing Skills: OSPF & BGP Configuration and Management, Tr...