Job Description

Scope:

  • This role is focused on supporting various BY Planning solutions in Demand/Strategy/Supply Planning, Factory Scheduling space across Retail and Manufacturing verticals.

  • Needs to work with cross functional teams including Product Development, Consulting and Cloud services.

  • This role needs technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.

  • This position may require 24x7/Weekend coverage and response to systems alerts during 'on-call' periods.

  • Provides advice to customers regarding industry best practices and process methodology.

  • Understands how BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfilment) can be configured to better facilitate client business processes.

    • Technical Environment: <...

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