Sr Tech, Field Svc (Onsite)

Overview

Collins Aerospace, Connected Aviation Solutions, Connectivity & Enablement Solutions, is seeking an experienced Lead Field Service Technician to join our team. You will be responsible for managing day-to-day priorities in solving clients VHF/UHF Radio, Telephone, Networking & PC related issues from the Montreal office.

What You Will Do

• Coordinate, prioritize and resolve issues encountered by customers.
• Analyze system failures, identify and restore equipment malfunctions and failures.
• Escalate critical/complex issues that will impact the business.
• Perform a variety of duties, including servicing, operating, maintaining, repairing, and removing equipment.
• Conduct technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications.
• Manage technical products, services, logistics and provisioning, quantity surveying, and configu...